HoneyCall Privacy Policy

Last Updated: July 8, 2026

Welcome to HoneyCall ("we", "our", or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application.

1. Information We Collect

1.1 Personal Information

• Phone Number: We collect your phone number when you register for an account. This is used solely for account identification and enabling voice/video calling services.
• Device Identifier: We collect your device ID for authentication and service delivery purposes.

1.2 Automatically Collected Information

• Device Information: Device type, operating system version, and unique device identifiers.
• Call Data: Call duration, call type (voice/video), and connection status for service functionality.
• Network Information: IP address and network type for optimizing call quality.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To provide and maintain our voice and video calling service
• To register your account and manage family number bindings
• To process top-up and balance management transactions
• To send push notifications for incoming calls
• To improve and optimize our service quality
• To communicate with you regarding service updates and support

3. Permissions We Request

• Camera: Required for video calling functionality. You can choose to use voice-only calls without granting camera access.
• Microphone: Required for all voice and video calls. This permission is essential for the core functionality of the app.
• Push Notifications: Used to notify you of incoming calls when the app is in the background.
• Background Audio: Allows calls to continue when the app is in the background.

4. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information with:

• Service Providers: We use RongCloud (融云) as our real-time communication service provider to facilitate voice and video calls. They process call data on our behalf under strict confidentiality agreements.
• Legal Requirements: We may disclose information if required by law, regulation, or legal process.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. All data transmission between the app and our servers is encrypted using industry-standard protocols.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Account data is retained while your account is active and for a reasonable period after account deletion to comply with legal obligations.

7. Your Rights

Depending on your location, you may have the following rights:

• Access your personal data held by us
• Request correction of inaccurate data
• Request deletion of your personal data
• Withdraw consent for data processing
• Opt out of marketing communications

To exercise any of these rights, please contact us using the information below.

8. Children's Privacy

Our service is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal data from a child under 13 without parental consent, we will take steps to delete such information.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from your country. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.